To cancel an order, contact our customer service team at [email protected]/888-868-4603. Please include your order number and the reason for cancellation in your message. Orders can only be canceled before they have been dispatched. If your ord
Yes, we offer refunds and exchanges within 30 days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all accessories and packaging intact. Please note that partial items in bundles are not
Our one-year limited warranty policy covers your light projector in case it stops working due to a defect or malfunction. If your projector is still within the warranty period and you experience a problem, you can return it for a replacement. We requ
If you are not able to connect to 2.4Ghz Wi-Fi, you'll need to use a workaround. Try setting up a mobile hotspot on a different device. Use the hotspot's ID and password in the BlissHome app to connect your light.
We offer replacement cords for our products directly on our site. You can find the appropriate replacement cord for your model under the accessories page. In some cases, if your purchase is still under warranty, a replacement cord may be shipped to y
To connect your evolve light to the app when using a network that requires a MAC address (such as a university network), you'll need to use a workaround. Try setting up a mobile hotspot on a different device. Use the hotspot's ID and password in the
If your Blisslight is not connecting with the BlissHome app, please check the device permissions in the app and follow the steps to connect your device. Here's what you can do:
All Blisslights manuals are available for download from the Blisslights website. Follow the link below to access the manuals in various languages. https://blisslights.com/pages/manuals
If you are unable to find the BlissLights app in the Google Play Store, we are aware of this issue and are currently working on a solution. In the meantime, you can still download the app using a direct link provided by our support team. Please use t
Once an item sells out, we do not always have a specific restocking date. We recommend subscribing to our newsletter to receive updates about restocks and new inventory as soon as they are available.
If there are any new Pixxi animations, you can use this cord to plug into a computer to upload any updates.
If your light projector stopped rotating, you can try a factory reset. Check to see if the rotation speed is at 100%. If that does not resolve the issue and you are still within the one year warranty period, email [email protected] to file a wa