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How do I cancel my order?

To cancel an order, contact our customer service team at [email protected]/888-868-4603. Please include your order number and the reason for cancellation in your message. Orders can only be canceled before they have been dispatched. If your ord

Do you offer refunds or exchanges?

Yes, we offer refunds and exchanges within 30 days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all accessories and packaging intact. Please note that partial items in bundles are not

What is your warranty policy for light projectors?

Our one-year limited warranty policy covers your light projector in case it stops working due to a defect or malfunction. If your projector is still within the warranty period and you experience a problem, you can return it for a replacement. We requ

What if I don't have 2.4Ghz Wi-Fi?

If you are not able to connect to 2.4Ghz Wi-Fi, you'll need to use a workaround. Try setting up a mobile hotspot on a different device. Use the hotspot's ID and password in the BlissHome app to connect your light.

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