Can I purchase a replacement cord for my product?Updated a year ago
We offer replacement cords for our products directly on our site. You can find the appropriate replacement cord for your model under the accessories page. In some cases, if your purchase is still under warranty, a replacement cord may be shipped to you at no additional cost. To expedite this process, please provide your order number and address if required.
If a standard USB-C cord is compatible with your model, you can use one as a replacement if preferred. For any specific product-related inquiries, including the use of USB ports and potential future updates, our customer service team is ready to assist you with the information you need. It's important to match the replacement to your product's specifications, so do not hesitate to contact us for direct links and guidance on purchasing the right item.